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Haibajji FAQ — find answers to all your questions in one place

From registration to deposits, bonuses, gaming rules, and account security — find easy answers in Bengali on this page. We also have live support if you have questions.

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Click the sections below to jump straight to the answers you need

Registration & Account

Answers to all questions about account creation, verification, and management. Especially helpful for new members.

Deposits & Withdrawals

All information regarding transactions via mobile banking, electronic wallets, and bank transfers.

Bonuses & Promotions

Learn all about welcome bonuses, cashback, referrals, and special offers.

Game Categories

Rules and tips for playing Live Casino, betting, sports, bingo, and Fish Game.

Security & Privacy

Account security, passwords, two-factor authentication, and data protection.

App & Technology

Help with mobile app downloads, installation, and technical issues.

Register Deposit Bonus Gaming Security App
Registration & Account

To open an account on haibajji, you need an active mobile number or email address. You'll also need your full name and date of birth. Bangladeshi users can verify their account with a national ID card. The entire registration process takes only 2-3 minutes.

No. According to haibajji's rules, each person may only maintain one account. Creating multiple accounts may result in all accounts being suspended and balances forfeited.

Initial verification is done via an OTP sent to your mobile number or email. For larger withdrawals, identity verification using your National ID is required. Verification is typically completed within 24 hours.

Email, phone number, and address can be updated from Account Settings. However, changing your name and date of birth requires support team assistance and mandatory ID verification.
Deposits & Withdrawals

haibajji accepts deposits via mobile banking, e-wallets, and direct bank transfers. The minimum deposit amount may vary across methods. For details, Deposit Page view.

Deposits via mobile banking and e-wallets are usually credited to your balance within 5 minutes. Bank transfers may take up to 30 minutes. If more than 30 minutes have passed, please contact us via live chat with your transaction reference number.

Withdrawal requests are typically processed within 15 minutes to 24 hours. Identity verification must be completed before your first withdrawal. Bank transfers may take 1–3 business days.

Withdrawal limits vary depending on the selected method and account tier. VIP members can withdraw at higher limits. For the latest limit information, Deposit Page or visit Live Support.
Bonuses & Promotions

When you create a new account on haibajji and make your first deposit, the welcome bonus is automatically added to your account. The bonus amount and terms may change from time to time. Register and see current offers.

Each bonus has its own wagering requirements — typically you need to wager 10 to 30 times the bonus amount before withdrawing. Specific bonus terms can be found in the promotions section of your account.

You'll receive a referral bonus when someone registers using your referral link or code and makes their first deposit. The bonus is automatically added to your account and can be withdrawn once specific conditions are met.
Game Categories

haibajji offers a variety of games including Live Casino, Sports Betting, bingo, fish games, and more. Each category features popular local and international titles. New games are added regularly.

haibajji's Live Casino section features tables with Bengali-speaking dealers. There are also tables hosted in English and other languages. The Live Casino section runs entirely in real time.

Bet on major sports events worldwide including cricket, football, tennis, and badminton. All major tournaments like IPL, Cricket World Cup, and Premier League football are covered. Live betting is also available.
Security & Privacy

haibajji uses SSL 256-bit encryption to keep all data secure. Personal information is never sold or shared with third parties. Our Privacy Policy Read more.

Go to Account Settings, open the Security section, and enable two-factor authentication. When you log in, you'll receive an OTP on your phone — enter it to complete login. Keeping this enabled makes your account much more secure.

If you notice suspicious activity on your account, change your password immediately and close all active sessions. Then notify the support team via live chat or email. We'll investigate and take action promptly.
App & Technical Issues

our haibajji app Download Page can be downloaded directly from. On Android devices, you'll need to download and install the APK file — so enable 'Install from unknown sources' in your phone's settings. iOS users can also easily use it from their browser.

First, fully close the app and reopen it. If the issue persists, restart your phone. Clear the app cache and try again. If you're on an older version, install the latest version from the download page. If the problem continues, let us know via live chat.

Yes, all games can be played using mobile data. However, a strong network connection is recommended for Live Casino and live sports. A 4G or 5G network delivers the best experience, and using Wi-Fi will give you even smoother gameplay.

Haibajji FAQ — learn more

Haibajji is one of Bangladesh's most trusted online gaming platforms. We want every user to use the platform easily without any confusion. This FAQ page was created for exactly that purpose — so you don't have to wait for support to find answers to common questions.

From registration to playing your first game, haibajji is with you at every step. Deposits, withdrawals, collecting bonuses — everything runs on simple and transparent rules. Our support team is ready to assist 24 hours a day, 7 days a week in Bengali.

Every game category on haibajji — Live Casino, Sports Betting, bingo, fish games — is regularly updated with new content. We believe gaming is most enjoyable on a secure and transparent platform.

About Responsible Gaming

Haibajji takes responsible gaming very seriously. We want our users to play for fun, not under pressure. Set your own limits and take breaks. For detailed information on responsible gaming, see our Responsible Gaming view page.

Please note: No haibajji staff member will ever ask for your password, OTP, or personal financial information. If you receive any such communication, notify support immediately.
Get Direct Help

If you can't find the answer you're looking for, our support team is always ready to help.

Live Chat: 24/7 in Bangla
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Popular Questions
  • How do I open an account?
  • How long does a deposit take?
  • How do I get a bonus?
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  • How long does a withdrawal take?
Security Information
  • SSL 256-bit encryption
  • Licensed Platform
  • No third-party data sharing
  • Responsible Gaming Policy

Still have questions? We're ready to help

Haibajji's support team is available 24/7 in Bengali. Contact us via live chat or register now and start gaming.

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