Haibajji Terms & Conditions — what you need to know before using the platform

1Age & Account Registration

Users must be at least 18 years old to register on haibajji. This is not only a platform rule — under Bangladesh law, minors are prohibited from participating in gaming or betting. A valid date of birth is required at registration.

Registration Requirements

• Each person may register only one account. If multiple accounts are detected, haibajji may close them.
• Your name, national ID number, phone number, and email address must all be accurate. Providing false information may result in account suspension.
• The phone number and email used at registration must belong to you and will be verified.
• Opening an account using someone else's identity is strictly prohibited. Any account found to do so will be closed immediately.

KYC Verification

Before processing a payout, haibajji verifies the user's identity (Know Your Customer). This may require submitting a photo of your national ID or a copy of your passport. Withdrawals will be restricted until KYC is complete.

2Deposit & Withdrawal Policy

Depositing and withdrawing on haibajji is straightforward, but subject to rules that all users should be aware of.

Deposit Policy

• The payment method used for deposits must be registered under the same name as the account. Deposits from third-party accounts are not accepted.
• A minimum deposit amount applies. The current minimum deposit is 100 BDT. This is subject to change.
• Deposits can be made via mobile banking, bank transfer, or e-wallet. Each method may have its own limits and applicable fees.
• Funds are usually credited to your balance within a few minutes of depositing. Occasional delays may occur due to network issues.

Withdrawal Policy

• KYC verification must be completed before any withdrawal can be processed. Withdrawals are not permitted without it.
• A minimum withdrawal amount applies. Withdrawal requests below this threshold will not be accepted.
• Withdrawal requests are typically processed within 15 minutes to 2 hours. Delays may occur on bank holidays or during scheduled maintenance.
• To withdraw winnings earned with bonus funds, you must first meet the wagering requirements.
• Multiple withdrawal requests made on the same day may be processed together.

3Bonus & Promotion Terms

Haibajji regularly offers bonuses and promotions. Each bonus comes with specific terms and conditions that must be followed.

Wagering Requirement

Bonus funds cannot be withdrawn directly. You must wager them a set number of times — this is called the wagering requirement. For example, a 10x wagering requirement means you need to place bets totalling 10 times the bonus amount.

• Each bonus offer has its own wagering rate, which is specified in the offer's terms.
• Different games contribute at different rates toward wagering requirements. Slots generally contribute 100%, while table games contribute less.
• Bonuses have an expiry date. If the wagering requirement is not met within the specified period, both the bonus and any associated winnings will be forfeited.
• Only one bonus can be active at a time. The next bonus becomes available once the current one is completed.

Bonus Usage Limits

• There is a limit on how much you can stake per bet using bonus funds. The maximum bet amount is stated in the offer terms.
• There is also a cap on the maximum amount you can win using a bonus. Any winnings beyond that limit will not be credited.
• Bonus balance is used only after your own deposited funds have been wagered and lost.
• If bonus terms are violated, haibajji reserves the right to cancel the bonus and any related winnings.

4Betting Rules & Cancellation Policy

Certain general rules apply across all haibajji products — Sports Betting, Live Casino, and Fish Games. Every player is responsible for following them.

General Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled. Always double-check everything before placing your bet.
• Odds in live betting change in real time. The odds displayed at the moment you click will be the ones applied to your bet.
• Multiple bets on the same event are allowed, but each bet is counted separately.
• If suspicious betting patterns are detected, haibajji may investigate and temporarily suspend the account.

Match Cancellation or Changes

• If a match is cancelled or postponed, your stake will be refunded.
• If a match is cancelled after it has started, bets will stand if a specified amount of play has been completed; otherwise, stakes will be refunded.
• If a match is suspended due to player injury or any other reason, the outcome will be determined in accordance with the competition's official rules.
• In the event of a disputed result, the official result will be treated as final.

5Security & Privacy

Haibajji places the highest priority on the security of users' data and funds. The key points of our security policy are outlined below.

Data Security

• All personal data is secured with SSL 256-bit encryption.
• Passwords are stored in encrypted form and cannot be viewed by anyone directly.
• All users are encouraged to enable two-factor authentication on their accounts.
• Haibajji does not sell or share user data with any third party.

Account Security

• Keeping your account secure is your responsibility. Do not share your password with anyone.
• If unauthorized login is detected, change your password immediately and notify our support team.
• Logging into the same account from a different device may trigger a security alert.

To learn more about how we handle your privacy, please visit our Privacy Policy page.

6Responsible Gaming

Haibajji believes gaming is a form of entertainment, not a source of income. We encourage every user to play responsibly.

User Benefits

• Users can set their own daily, weekly, or monthly deposit limits.
• You can temporarily suspend your account for a period ranging from a few days to several months.
• Once self-exclusion is activated, the account cannot be reopened until the specified period has ended.
• Haibajji will automatically alert you when you approach your budget limit.

7Account Suspension & Closure

Haibajji reserves the right to suspend or close a user's account under certain circumstances, including the following.

• Violations of the Terms & Conditions, particularly operating multiple accounts or submitting false information.
• Involvement in fraud, deception, or any other dishonest activity.
• Attempting to gain unfair advantage by exploiting bonus terms in an abnormal way.
• If a user is confirmed to be a minor, their account will be closed immediately.
• If an account remains inactive for an extended period, haibajji may issue a notice of account closure.

If an account is closed, any balance earned through legitimate means will be refunded. However, haibajji reserves the right to withhold funds in cases of fraud or rule violations.